Pup PicnicHelp & privacy

A little helping paw

Back to your picnic.

Help with puzzles, progress and the little things in between.

Pup Picnic’s floppy-eared puppy
How do I place a puppy?

Each row, column and colored patch needs one pup. Pups cannot touch, even diagonally. Tap to mark an empty spot, double-tap or hold to place a pup, or choose Place pup for a single tap. Swipe across several spots to mark them together.

Can I try an idea without losing hearts?

Choose Draft. Tap to circle a candidate or double-tap to try a pup. Drafts are saved separately and never cost hearts or count as an answer. Switch back to Mark or Place when you are ready to make a move.

How do I earn more helpers?

Your first puzzle win each day earns one hint and one helping paw. Every seventh consecutive day earns three extra of each. Replaying a completed trail puzzle also counts for a daily reward that you have not collected yet. Additional wins on the same day do not grant another daily reward.

Where did my progress go?

Progress is saved on this device, without an online account or cross-device sync. Deleting the app removes its local save. A device backup may restore a previous save. If something seems wrong, tell support your app version and what happened; we cannot retrieve a save from our servers.

Why is the sound quiet?

Pup Picnic respects your device’s silent setting. Sound effects, rain and haptics have separate switches in Profile or game preferences. After an interruption, reopen preferences to resume audio when you are ready.

Tell us what happened

Please include your app version, device model, iOS version and the level number or daily puzzle date. Describe the steps that led to the problem. You can choose to include a screenshot with personal information removed.