How can we help?
Most problems can be resolved from the Settings tab. If not, send us the details below and we’ll investigate.
Purchases
Open Settings → ImportantDays Pro → Restore Purchases. Use the same Apple Account that originally purchased Pro. Your important days are never deleted when a subscription ends.
iCloud sync
Confirm that iCloud Drive and Important Days are enabled in iOS Settings, then open Settings → Check Sync Status in the app. Your offline copy remains available while iCloud is unavailable.
Widgets
After saving a day, open Settings → Refresh Widgets. If the widget still shows old content, edit the widget and confirm that the intended event or automatic-next mode is selected.
Contact support
Include your iOS version, app version, device model and the steps that reproduce the problem. Do not send private event notes or personal photos unless they are necessary to explain the issue.